Payments & Returns
Phone Antics accepts all Debit Cards, Credit Cards, Net Banking & Wallets for payments.
We ship all our products PAN INDIA.
Customers usually receive their orders within 7-8 working days. The customer is responsible for any import duty that may be levied upon their order.
Once your order is shipped, it must go to the address provided at the time you placed your order. If you cannot receive or pick up your order after three attempts by the courier, it will come back to our warehouse.
Any refund against RTO orders will not be initiated, You can request us to Re-Ship it with New Actual Address & Contact Details. We will reship it on next working Day. Fresh Shipping Charges will be applicable, please note.
Phone Antics offers a replacement guarantee only if the product received is damaged/defective. Please get in touch with us at email@example.com within 3 days of receiving your order if you would like to have it replaced. We will provide a shipping address that you can ship your order back to.
Free replacement is given only if the product received by you is damaged or defective and within 2 hours of accepting the product, you contact us via phone call or any messaging service on our official company phone numbers. You also need to shoot a video immediately in 2 hours and send it to us, this will enable us to give you a replacement due to your prompt action.
We do not exchange products if a customer has ordered a wrong item.
We do not guarantee that your monitor’s display of color will be accurate. The brightness, contrast and resolution of your screen will make the color of the product look slightly different.
Return/exchange will not be applicable if the product is disliked by the customer, or if a wrong product was ordered.
What are the conditions for Replacement Or Refund?
As explained earlier, to be eligible for free replacement, return, refund of any item – buyer must make an authenticated unboxing video which can support buyer’s claim. No replacement claim will be accepted without unboxing video.
Free replacements or refund can be requested if the following conditions apply:
- Item received is physically damaged; (you must prove this by a video of unpacking or unboxing)
- Item received has missing parts or accessories; (you must prove this by a video of unpacking or unboxing)
- Item received is different from their description on the product detail page on phoneantics.com
- Item received is defective/does not work properly. (you must prove this by a video of unpacking or unboxing)
For all customer service enquiries, please email us at firstname.lastname@example.org